Terms of Use

1. Acceptance & who we are

Telos is a professional screenwriting tool operated by Oger Sepol Produção e Comércio Audiovisual Ltda., a company incorporated in Brazil under registration (CNPJ) no. 07.567.854/0001-01, with establishment at R. Saint-Hilaire, 380, apto. 102 — Água Verde — Curitiba/PR — CEP 80.240-140 — Brasil (“Telos”, “we”). By creating an account or using the service, you accept these Terms. Notices under these Terms may be sent to that address or to suporte@telos.guru.

These Terms apply where the account holder contracts outside a trade or business. Where the account holder contracts in the name of a legal entity, the professional agreement applies.

Payments are sold and processed by Paddle.com Market Ltd as merchant of record. Paddle is the seller of the transaction and issues the receipt, and the charge appears on the payment statement under Paddle, not under Telos. The contract for the service itself remains with the operator identified above, and nothing in this arrangement reduces the rights the account holder has against the operator.

2. The service

Telos helps you develop, structure, write, analyze and export screenplays — for feature, series, short and vertical formats — with AI-assisted generation and diagnostics, version branching, and forensic process records. Features are delivered on a pay-per-use credit basis (§4). We may add, change or retire features over time.

We may change or retire features for a valid reason — a legal or security requirement, a change or discontinuation of a third-party service the feature depends on, or the technical or economic unfeasibility of maintaining it — at no additional cost to you. Any change that impairs access or use will be notified by email with reasonable advance notice, stating its scope and the date it takes effect. Where the impairment is not minor, you may terminate the contract at no cost within 30 days of the notice or of the change, whichever is later.

Telos runs in a current version of a desktop browser with JavaScript enabled and requires a continuous internet connection; there is no offline mode. Screenplays are imported from and exported to .fdx, Fountain, PDF, .txt and HTML.

3. Eligibility & account

• You must be at least 18 years old to create an account. Telos is not directed to children; we do not knowingly collect data from anyone under 13 (US, COPPA) or under the applicable age of digital consent in the EU.
• You are responsible for the accuracy of your registration details and for keeping your credentials secure. Your email is your login; account activity is your responsibility.
• You may authorize collaborators; you remain responsible for what they do under your project.

4. Subscription & credits

Telos runs on one monthly subscription, with extra credit for subscribers when a month runs heavier — no feature tiers. Every AI action you trigger shows its cost before it runs. A few upkeep routines run on their own after you save — keeping a character-agent’s memory in step with what you just wrote, for instance — and those consume credits without a prompt, because there is no click to attach one to. Every charge, triggered or automatic, is itemised in /conta/creditos. Prices are in US dollars because operating costs are in dollars; this removes currency risk. Payments are processed by Paddle; we do not store card data. Subscription credits are credited monthly under either plan, accumulate and are valid for 6 months from each credit; spending uses the credits closest to expiry first. Credits included in the subscription end with it, whether by cancellation or non-renewal. Extra credit packs do not expire and can only be bought by someone with an active subscription; without an active subscription they are unavailable for use and become available again, in full, when it is reactivated. Manage your plan at /conta/creditos.

The subscription is offered in two plans: monthly, at $49 per month, which renews automatically for successive monthly periods; and annual, at $490 per year, which renews automatically for successive annual periods. The payment method on file is charged at each renewal, on the same day as the first charge, until the account holder cancels it under §14. Before each renewal we send to the registered e-mail a notice stating the date, the amount and how to cancel: at least 30 days before the renewal under the annual plan, and at least 3days before under the monthly plan. Cancellation takes effect at the end of the period already paid for and no further charge is made; of itself it does not refund the current period, which §14-bis governs where it applies. Moving from the monthly plan to the annual one is done in the account, takes effect at once, and is charged pro rata: what is left of the period already paid for is deducted, and the amount is shown before confirmation. To move from the annual plan to the monthly one, cancel in the billing portal and subscribe again on the monthly plan once the paid period ends. Extra credit packs are one-off purchases and do not renew.

We may limit or suspend access where credit consumption is inconsistent with human use of the tool, where unauthorised automated use, indications of fraud or unauthorised account access exist, and while a payment dispute is pending with the payment provider. Suspension is limited to what is necessary to investigate, and access is restored once regularity is verified; where a payment dispute exists, restoration is conditional on its resolution or on payment. Credits granted against a payment later charged back, disputed or not settled are cancelled as to the remaining balance, and the amount consumed before the chargeback remains due. We notify the account holder of the reason for suspension at the registered email.

The price stated does not include tax. Where the law of the country in which the account holder resides requires it, value-added tax or its equivalent is calculated at checkout and added to the price. The total, with tax, is shown before the payment is confirmed and no charge is made before that. The tax is collected and remitted by Paddle as merchant of record; it is not for the account holder to account for.

5. Your content is yours

• Everything you write in Telos — projects, characters, scenes, authorial voice — is yours and stays yours. You keep all copyright and intellectual-property rights.
• For material generated by AI inside Telos, we attribute ownership of the output to you, subject to the copyright law applicable in your country (in many jurisdictions, purely AI-generated output is not protectable, but the work you derive and edit is yours).
• We do not use your content to train our models, and we do not pass it to third parties to train theirs. Our AI provider is contractually bound not to train its models on content sent through its API, and deletes that content within 30 days under its published retention policy. Details in the Privacy Policy.

6. AI-generated content & disclosure on publication

Telos is a writing assistant. It does not claim authorship of anything you produce. AI output is generated on your request, and you are responsible for how you use it. We do not warrant that AI output is accurate, original, non-infringing, or registrable (see §10).

AI output may contain factual assertions that are false, incomplete, misleading or out of date. You must independently verify the factual assertions in the output before using or disclosing it, and may not rely on them without that verification. The same obligation extends to any collaborators you authorise.

The authorship status of the output may be uncertain, and the use of generative tools may affect your ability to obtain or enforce intellectual-property rights in the resulting material, including refusal, limitation or a required disclaimer on registration before the competent office. We do not warrant registration, protection or the success of any claim over the work. Assessing that risk and deciding to use the output are yours.

Disclosure is your responsibility. Some markets and bodies (the US Copyright Office, the EU AI Act, festivals such as Cannes, the WGA) require works with material AI use to be disclosed as such. When you submit a screenplay for registration, a festival, a grant or production, it is your responsibility to meet the applicable disclosure rules — only you know how much of the work is human refinement versus pure AI generation.

Machine-readable marking in your exports. When a project has had AI generation, every screenplay file you export carries a marking in that format’s own metadata slot — the Fountain title page, the FDX script notes, the PDF document properties, the HTML head, and a ai-disclosure.json sidecar inside ZIP packages. Ancillary documents (coverage, pitch materials, the series bible, production paperwork) are not marked yet. This addresses the transparency duty of Article 50(2) of the EU AI Act (Regulation (EU) 2024/1689). It does not change a line of your screenplay, and a project written entirely by hand is exported with no marking at all. A visible statement on the title page is also available, for when a festival or a buyer requires the disclosure to be printed on the material: turn it on in the export panel, or in the PDF dialog in the editor. The option only appears when the project has in fact had AI generation.

Creative process record. Each project has a creative process record: for every version of the screenplay text, Telos keeps the full text, who wrote it (you; Telos’s AI, with the model when the path that wrote it knows it; or an import of your own file), the server time and the link to the previous record. Of your own editing, it keeps at most one version every 5 minutes per scene, plus the latest one before any AI write, on export and once a day. It also records the AI suggestions you accept or reject and the passages you paste into the editor, marking whether they came from Telos’s AI or from outside. Methodology at /provenance.

You can turn it off. The record is on in every new project (you choose the default in your account). The project owner can turn it off at any time, in the project dashboard. While it is off, nothing written goes into the record, and the off period shows as such in any export — the record does not assert what it did not see. Turning it back on resumes from then on. The owner can also delete the project’s whole record without deleting the project.

What the record is, and what it is not. The record documents process. It does not declare or certify authorship, is not a copyright certificate and does not guarantee admissibility as evidence in any jurisdiction; it is auxiliary evidence, not legal advice, and does not guarantee any registration or outcome. The system refuses to alter or delete records one by one; the records form a chain of cryptographic digests stamped once a day by independent time authorities, and any alteration made outside the system breaks the chain and shows up in the verification that comes with the export. We undertake not to alter records; the only removal is deletion at your request (of the record, the project or the account).

Third-party text. If you paste someone else’s text into the editor, it stays in the record as pasted from outside. You are responsible for having the right to use it, as with any content you send to Telos.

Cooperation in an IP dispute. If a third party questions authorship of your material, we will provide your full version history, your forensic process export, and reasonable technical cooperation with your lawyers within 30 days. We do not assume responsibility for the dispute itself — you are the author and are responsible for your work; the legal defense is yours.

7. Licenses — narrow, both ways

• We grant you a limited, non-exclusive, non-transferable, revocable license to use Telos for your own screenwriting, for as long as these Terms are in force.
• You grant us a limited, non-exclusive, revocable license to your content only to: (a) store and display it to you and collaborators you authorize; (b) process it through AI when you request it; and (c) create encrypted backups. Nothing beyond that.
• You must not copy, resell, reverse-engineer or build a competing service from Telos, except where such restriction is prohibited by law.

8. Acceptable use

You agree not to use Telos to: break the law; infringe others' rights; upload malware; abuse, overload or probe the infrastructure; resell or sublicense access; generate content that is unlawful; or generate content prohibited by the acceptable use policy of the AI provider Telos calls, published at anthropic.com/legal/aup. We may suspend or terminate accounts that do (§14).

You represent that you do not access Telos from a country or territory under comprehensive embargo, and that you are not on any restrictive sanctions list applicable to the service or its providers.

Anyone may report unlawful content on Telos by writing to suporte@telos.guru, identifying the material and the reason for the alleged unlawfulness. Upon such a report, or upon a breach of this section, we may remove or disable the specific content, without prejudice to suspension or termination of the account. We do not run automated scanning or monitoring of project content: restrictions under this section are decided case by case, by human review. We notify the account holder of the restriction, its reason and the contractual ground invoked, and it may be reconsidered at the same address. In appropriate circumstances, we terminate the accounts of repeat infringers of third-party copyright.

9. Availability

We pursue 99% monthly availability. This is a target, not a warranty. It does not cover outages of third-party providers, force majeure or scheduled maintenance.

10. Warranties

The service is supplied in conformity with its description in these Terms and on the site. The statutory guarantees applicable to the account holder remain in full. To the maximum extent permitted by law, no further warranty is given; in particular, AI output is not warranted to be accurate, original, non-infringing or protectable by copyright, which is inherent to the technology and not a limitation imposed by these Terms.

12. Responsibility for your content

The account holder is responsible for the content they create and for the use they make of the output, under the applicable law.

13. Disputes & governing law

These Terms are governed by the laws of Brazil, without regard to conflict-of-laws rules.

The choice of law above does not deprive the account holder of the mandatory consumer-protection rules of the country of habitual residence, which apply where they afford greater protection.

14. Term, cancellation & termination

The account holder may cancel the subscription at any time at /conta/creditos, with effect at the end of the paid cycle. Extra credit packs already purchased remain available.

We may suspend or terminate access immediately for breach of these Terms, non-payment or legal risk, and may terminate the subscription without cause with effect at the end of the paid cycle.

The account may be deleted at /conta/dados. On termination for any cause, content remains exportable at /conta/dados for 30 days and is then permanently deleted. Provisions which by their nature survive termination continue to apply, in particular ownership of content, limitation of liability and dispute resolution.

15. Privacy & your rights

How we handle your data — legal bases, sub-processors, international transfers, retention and your rights under LGPD (Brazil), the CCPA/CPRA and other US state laws, and the GDPR — is described in the Privacy Policy. In short: we do not sell or share your personal information; we honor the Global Privacy Control signal; US-state, EU and Brazilian residents can exercise their rights via privacidade@telos.guru.

16. Changes & general

We may update these Terms; we will post the new version with its date and, for material changes, give reasonable notice. If any provision is held unenforceable, the rest stays in force. These Terms are the entire agreement between you and Telos on this subject. Our failure to enforce a provision is not a waiver of it.

Language. These Terms are published in Portuguese and in English. The account holder is bound by the version in the language in which the Terms were presented and accepted. Where the two versions diverge, the version more favourable to the account holder prevails.

Questions about these Terms: suporte@telos.guru. Privacy requests: privacidade@telos.guru.

Acceptance. By creating an account or continuing to use Telos, you confirm you have read, understood and agree to these Terms.

A material change to these Terms takes effect from the billing cycle following notice. Until it takes effect, you may terminate the subscription at no cost, and the following cycle will not be charged. Refunds of amounts already paid are governed by §14-bis.

You consent, from now, to the assignment of these Terms and of the corresponding contractual position to a successor in a merger, acquisition, spin-off or sale of the business or of the assets related to Telos, without further consent. The assignment does not reduce the rights these Terms and the applicable law afford you.